Identifying the Three Phases of Crisis Management - Crisis Management 101
According to Ian Mitchell King , the first of the three stages of crisis management is an evaluation of the situation. Responding to media inquiries and writing communications for affected stakeholders are part of this phase. This communication could last for weeks or months. The phases that follow will necessitate constant monitoring of the situation and the changing nature of events. To prepare for these stages, your team should follow the steps outlined below. Understanding the three stages of crisis management will assist you in effectively preparing for and responding to a crisis. Planning and preparation are essential during this stage. This phase allows the crisis management team to make decisions more quickly and effectively. Read Barton's Crisis in Organizations II and Coombs' Code Red in the Boardroom to learn more about these stages. These books provide an overview of these phases as well as an explanation of how they work. You should develop a crisis management plan...